About Us
Why Jay Helping Hands?
Jay Birds are colourful, noisy, resourceful and determined creatures. These qualities accurately represent the founder, Jaymie, and are good qualities to bring to the business of supporting people. So "Jay" was incorporated into the business.
After working as a support worker since 2018 for various organisations, Jaymie realised that working for others wasn't working for her or her clients.
This is why Jay Helping Hands was created. Jay Helping Hands strives to be a business that fosters a safe and supportive work environment for both clients and employees. We encourage people with lived experience of disability to join our team.
What we can help with
Jay Helping Hands can help you with
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Applying for NDIS
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Researching, booking, attending appointments and advocacy & note taking
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Help you to come up with practical ways to build habits (e.g. for your physio exercises, taking medications etc)
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Sorting through your life admin tasks
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Safety planning regarding DFV
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Brainstorming practical meal ideas, creating shopping lists, shopping & meal prep
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Transportation with Jay Helping Hands' van, planning and catching public transport & navigating Taxis
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Personal care with dignity
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Supporting you in your role as a parent
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And more
Experience
Jay Helping Hands has provided many years of support to a variety of people as well as having lived experience. All of Jay Helping Hands support workers have their own lived experiences of disability and/or supporting loved ones with disability.
Jaymie is part of the queer community and has lived experience of disability, Domestic Violence, youth homelessness and supporting multiple family members with various psychosocial and cognitive disabilities and chronic conditions. Through this, she has knowledge navigating various community services, what day-to-day life is like as well as compassion and patience.
Jay Helping Hands has experience with supporting a variety of people. Connect with us today to see how we can help you
Our Values
These core values shape and guide Jay Helping Hands
Tolerance
Definition creating an inclusive and respectful environment that accepts and values diverse backgrounds, beliefs, and perspectives, fostering better teamwork, innovation, and a stronger reputation with clients and employees alike.
At Jay Helping Hands, this means we provide support in a safe and understanding way for people from CALD backgrounds, people who are transgender (or questioning), and people with complex disabilities.
Integrity
Definition Integrity is the quality of being honest and having a consistent and uncompromising adherence to strong moral and ethical principles and values.
Jay Helping Hands aims to support people in a way that upholds their privacy. We communicate honestly and openly. Taking responsibility in our actions.
Humility
Definition To have humility means possessing an accurate and balanced self-view, free from arrogance and self-deprecation, that acknowledges your strengths and flaws while also valuing others' perspectives and recognizing your place in the larger scheme of things.
Support workers need to be comfortable enough to ask their clients, "what's the best way to do this job in your home?", or "how do you want this task done?"